Have questions about the Dermilumin Sculpt Roller?
Find answers to the most common questions below. If you need help with something that isn't covered here, feel free to contact our support team.
What is the Dermilumin Sculpt Roller?
The Dermilumin Sculpt Roller is a handheld massage device designed for use across different areas of the face and body. It combines 360° rolling massage with heat and vibration in one compact, cordless device.
How do I use the Dermilumin Sculpt Roller?
Place the roller gently against the area you want to massage and move it slowly across the skin. Select your preferred intensity and feature using the controls on the device.
For your first use, start with a comfortable setting and gentle pressure.
Can I use it on my face and body?
Yes. The Dermilumin Sculpt Roller is designed for use on both the face and body. Use gentle pressure, especially on more sensitive areas, and adjust the intensity to your comfort level.
What areas can I use the roller on?
The Dermilumin Sculpt Roller can be used across different areas of the face and body. Move the roller gently over the skin and adjust the intensity based on the area and your comfort level.
Does the Dermilumin Sculpt Roller have heat?
Yes. The Dermilumin Sculpt Roller includes a heat feature that can be used as part of your massage routine. You can control the available settings directly from the device.
Does it have vibration?
Yes. The Dermilumin Sculpt Roller includes a vibration feature that can be used on its own or as part of your massage routine.
What are the 360° rollers?
The Dermilumin Sculpt Roller features 360° rollers designed to provide a smooth rolling massage as the device moves across the skin.
Is the Dermilumin Sculpt Roller rechargeable?
Yes, the Dermilumin Sculpt Roller features a built-in rechargeable battery that provides cordless convenience.
How should I clean the Dermilumin Sculpt Roller?
Turn the device off before cleaning. Use a soft, slightly damp cloth to gently clean the exterior and massage areas. Do not submerge the device in water or expose it directly to excessive moisture.
Can I use the Dermilumin Sculpt Roller every day?
The Dermilumin Sculpt Roller can be incorporated into your regular massage routine. Start with gentle pressure and a comfortable intensity, especially when using it on sensitive areas.
How do I charge the device?
The Dermilumin Sculpt Roller is rechargeable. Use the charging cable provided with your device and allow it to charge before use. Keep the device and charging connection away from water.
How long does shipping take?
Shipping times depend on your location and order processing time. Please visit our Shipping Policy page for the latest shipping information.
Can I return my Dermilumin Sculpt Roller?
Returns are subject to the conditions outlined in our Returns & Refunds Policy. Please review the policy for the applicable return requirements.
What if I receive a damaged or incorrect item?
Please contact our customer support team as soon as possible after delivery. Include your order number and clear photos of the package and product so our team can review the issue and provide the appropriate next steps.
Where can I get help with my order?
For questions about your order, product, shipping, returns, or general support, please contact us through our Contact Us page. Include your order number whenever possible so we can assist you more efficiently.
Still Have Questions?
We're here to help. If you can't find the information you're looking for, reach out to our support team and we'll be happy to assist.